We are currently offering a 7-day grace period during which you could request a refund in case the purchased asset does not function on your server, or you simply change your mind. In order to submit such a request you have to open a management ticket on our Discord server.

In case you want to read more, please visit the refund policy page.

After completing your purchase, you will receive an email with a download link. Purchased assets are also automatically assigned to your Portal / Keymaster account with which you purchased the resource.

For installation guides please refer to our documentation page.

Yes, all of our paid resources are escrowed, however we try to keep most of the non-core code open in order to allow adjustments to server owner's preferences.

It's simple! Use the /claim command from MyCodesign bot in the #bot-spam channel and paste your Tebex ID next to the command!

No. Unfortunately the Keymaster system only allows for 1 transfer.

We do not have the ability to revert assets back to the original account.

For general questions we are available at [email protected]. For general questions and resource support feel free to open a ticket on our Discord server.